TerraTight Mexico help centre

Frequently Asked Questions

Straight answers about choosing, applying and buying TerraTight products for projects in Mexico.

Choosing the right product

Is a resin bound surface better than adoquín or stamped concrete?

It depends on what matters most to you. Adoquín and stamped concrete are hard-wearing but shed water, so puddles form during the rainy season and weeds grow in the joints. A resin bound surface is seamless and permeable: water drains straight through, there are no joints for weeds, and it shows the natural colour of the stone. It is laid cold, without heavy machinery.

Can I fix tezontle or decorative gravel in place?

Yes. TerraTight Ease is made for loose stones up to about 5 mm, sand, bark and mulch, so fine tezontle and pea gravel work well. Larger stones of 5 to 20 mm need extra coats and a longer cure. For a surface you will walk or drive on every day, a resin bound system with washed stone is the better choice.

Which binder should I use for a resin bound floor?

Choose TerraTight PU (PU-211) for decorative walkways, patios and pool surrounds where you want the stone colour to stay vivid in strong sun. Choose TerraTight Epoxy (EP-231) for driveways, vehicle areas, seafront paths and submerged areas, where bonding strength matters most.

Will the clear sealant work on my azotea?

The Transparent Waterproof Sealant bonds to concrete, brick, tile, stone, wood and metal, and seals hairline cracks and joints with a clear, flexible film. It is the right choice when you want to keep the roof or terrace finish visible. If your azotea already has an old coating that is peeling or has large cracks, send us photos first so we can advise on preparation.

Weather and application

When is the best time of year to apply?

In most of Mexico, the dry months before the rainy season are ideal for waterproofing and outdoor surfaces. During the rains you can still work if you get about 24 hours without water after application; in central Mexico storms usually arrive in the afternoon, so start early in the day.

I am on the coast. Does humidity matter?

Yes. TerraTight Ease bonds best when relative humidity is below 70% and the temperature is above 20°C. On the Caribbean and Pacific coasts, choose a dry spell and avoid early mornings with dew. Two-component resins must stay completely dry until they cure, so check the forecast before mixing.

How do I work in 40°C heat in the north?

Heat shortens the working time of two-component resins. Keep the resin and the stones in the shade, cool them before mixing, and lay early in the morning. The Waterproof Sealant should be applied between 5°C and 40°C. Once cured, the products do not soften in summer heat.

How long until the surface can be used?

PU resin bound floors can be walked on after one day and Epoxy floors after two days. Gravel treated with TerraTight Ease needs 24 hours without water and reaches full cure at 72 hours. For the Waterproof Sealant, allow 24 hours before water contact and 48 hours before heavy foot traffic.

How much to buy

How many square metres does TerraTight Ease cover?

Undiluted, a 2 L bottle covers about 4 m² and a 5 L bottle about 10 m², which is what we recommend for paths. Diluted 1:2 with water for decorative beds, the same bottles cover up to 12 m² and 20 m².

How much sealant do I need for a terrace?

Per coat, the 2 L size covers roughly 8 to 12 m² and the 15 L bucket roughly 60 to 90 m², depending on how porous the surface is. Two coats are recommended, so a 10 m² balcony usually needs two 2 L bottles, and a 40 m² azotea one 15 L bucket.

Can you calculate a resin bound project for me?

Yes. Resin and stone quantities depend on the area, the layer thickness and the stone size, so we work them out per project. Send the size, the base and the city through our enquiry form.

Buying, delivery and invoices

Do you deliver to my state?

We deliver to addresses in Mexico. Enter your postal code at checkout to see the delivery charge before paying; the estimated delivery time appears in your order confirmation. See the Shipping Policy for details.

Are prices in pesos and do they include IVA?

Yes. Prices on this site are in Mexican pesos and include IVA. If you need a CFDI invoice, email your order number and tax details within the month of purchase.

Can I cancel or return my order?

You can cancel within 5 business days of receiving your order by returning the products unused, as the consumer protection law allows for online purchases. Products also have a 90-day warranty against manufacturing defects. Details are in our Returns & Warranty Policy.

Safety and care

Is it safe for children, pets and plants?

TerraTight Ease and the Waterproof Sealant are water-based and non-toxic once cured. Keep children and pets off the area until curing finishes, and wear gloves and eye protection while applying any construction chemical.

How do I clean the surface afterwards?

Sweep and rinse with a hose. Resin bound floors can be pressure-washed. On glued gravel, use low pressure (below about 70 bar) and keep the nozzle at least 30 cm away. Worn spots can be refreshed by re-applying the product to that area only.

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Ask TerraTight Mexico

Send your question with a photo of the surface and we will reply by email within one business day.